Alan Colville - Embracing Conflict
In this episode I spoke with design leader Alan Colville, exploring the nuances of design leadership, the importance of embracing conflict, and the dynamics of …
Andy Polaine
The Importance of Project Closure
Most of the time leadership’s ambitions are greater than their willingness to resource them.
If your teams are just jumping directly from one project to …
Leadership Renewal Retreat 2026
If you’re struggling with January blues and already feeling busy, Marzia Aricò and I have the antidote for you:
A Leadership Renewal retreat in Bergamo, …
Chui Chui Tan - Cross-Cultural Insights
My guest in this episode is Dr. Chui Chui Tan who specialises in culturalisation strategies tailored for international growth. She leverages cultural insights …
Carissa Carter – Assembling Tomorrow
My guest in this episode is Carissa Carter, a designer, geoscientist, and the academic director at the Stanford d.school. She is the author of The Secret …
For Work Conflicts, Try Couples Therapy
Stressed interpersonal dynamics at work are really common. It forms a large chunk of my design leadership coaching conversations. How might we tackle these …
Direction vs Micromanagemnt
What is the right balance between direction and micromanagement?
Transcript Intro [00:00:00] Andy Polaine: What is the right balance between direction and …
Francesca Cortesi - Passionate Product Leader
My guest in this episode is Francesca Cortesi, a passionate product leader with over a decade of experience in scaling digital products that users love and that …
Service Design 2nd Edition
The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie and I have completed the second edition of our book Service Design: From Insight …
Emotions At Work
Would you prefer to quit rather than have a difficult conflict conversation with someone at work? In this coaching reflection video, I want to talk again about …