Andy Polaine

Andy Polaine

896 Posts
Direction vs Micromanagemnt

Direction vs Micromanagemnt

What is the right balance between direction and micromanagement? Transcript Intro [00:00:00] Andy Polaine: What is the right balance between direction and …
Francesca Cortesi - Passionate Product Leader

Francesca Cortesi - Passionate Product Leader

My guest in this episode is Francesca Cortesi, a passionate product leader with over a decade of experience in scaling digital products that users love and that …
Service Design 2nd Edition

Service Design 2nd Edition

The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie and I have completed the second edition of our book Service Design: From Insight …
Emotions At Work

Emotions At Work

Would you prefer to quit rather than have a difficult conflict conversation with someone at work? In this coaching reflection video, I want to talk again about …
Politics Is Not A Dirty Word In Leaderhsip

Politics Is Not A Dirty Word In Leaderhsip

Have you ever said, I just want to do the design work and have its value recognized without all the politics? Maybe you’re looking at it from the wrong …
Meltem Naz Kaso – UX Career Coach

Meltem Naz Kaso – UX Career Coach

My guest in this episode is my friend Meltem Naz Kaso, a Barcelona-based UX Career Coach with a background in UX Research. Her last full-time position was at …
Lisa D. Dance - Unpaid Customer Labour

Lisa D. Dance - Unpaid Customer Labour

My guest in this episode is Lisa D. Dance, an experienced UX Researcher whose 10+ years of work has spans UX Research & Strategy to Interactive Prototyping …
Hatch Conference Leadership Atelier Lisbon 2025

Hatch Conference Leadership Atelier Lisbon 2025

If you’re here, you are/were probably at my Journey Into Design Leadership workshop at the Hatch Leadership Atelier in Lisbon. I hope you enjoyed it! Here …
The Materials of Service Design

The Materials of Service Design

My guests in this episode are Johan Blomkvist and Stefan Holmlid who, along with Simon Clatworthy, wrote the book The Materials of Service Design, which …
Resolve Opinion Clashes With Questions

Resolve Opinion Clashes With Questions

How do move forward when you get into clashes and power struggles? We often get into situations when we feel unheard or want to assert our opinion, especially …