Carissa Carter – Assembling Tomorrow
My guest in this episode is Carissa Carter, a designer, geoscientist, and the academic director at the Stanford d.school. She is the author of The Secret …
Andy Polaine
For Work Conflicts, Try Couples Therapy
Stressed interpersonal dynamics at work are really common. It forms a large chunk of my design leadership coaching conversations. How might we tackle these …
Direction vs Micromanagemnt
What is the right balance between direction and micromanagement?
Transcript Intro [00:00:00] Andy Polaine: What is the right balance between direction and …
Francesca Cortesi - Passionate Product Leader
My guest in this episode is Francesca Cortesi, a passionate product leader with over a decade of experience in scaling digital products that users love and that …
Service Design 2nd Edition
The big news that I am late blogging about is that Ben Reason, Lavrans Løvlie and I have completed the second edition of our book Service Design: From Insight …
Emotions At Work
Would you prefer to quit rather than have a difficult conflict conversation with someone at work? In this coaching reflection video, I want to talk again about …
Politics Is Not A Dirty Word In Leaderhsip
Have you ever said, I just want to do the design work and have its value recognized without all the politics? Maybe you’re looking at it from the wrong …
Meltem Naz Kaso – UX Career Coach
My guest in this episode is my friend Meltem Naz Kaso, a Barcelona-based UX Career Coach with a background in UX Research. Her last full-time position was at …
Lisa D. Dance - Unpaid Customer Labour
My guest in this episode is Lisa D. Dance, an experienced UX Researcher whose 10+ years of work has spans UX Research & Strategy to Interactive Prototyping …
Hatch Conference Leadership Atelier Lisbon 2025
If you’re here, you are/were probably at my Journey Into Design Leadership workshop at the Hatch Leadership Atelier in Lisbon. I hope you enjoyed it!
Here …