Andy Polaine
Hatch Conference Leadership Atelier Lisbon 2025
If you’re here, you are/were probably at my Journey Into Design Leadership workshop at the Hatch Leadership Atelier in Lisbon. I hope you enjoyed it! Here …
Workshops
Storytelling & Pitching for Project Teams
This course is also available as a self-directed online course. Sign up here. We’ve all been there—an amazing concept that fails to land with a client or …
Using Blueprints to Sketch Out Service Concepts
Check out my new self-directed, Introduction to Service Design and Mapping Experiences & Ecosystems online courses. “Service Design in Reverse” …
Ratekoulutus Service Design Masterclass April 2015
If you’re on this page, you were probably one of the participants of my Service Design Masterclass produced by Ratekoulutus in Helsinki. If you’re …
Interaction 14 SA Workshop
Hint: The future of air travel is not this If you’re here, you were probably at my workshop on Creating & Blueprinting Multichannel Services workshop …
Service Design Lecture - SUPSI 2014
Hi SUPSI people, thanks for listening to me today and welcome to the secret page with the links and notes from my talk. You can download the slides as a PDF (35 …
UX Australia 2013 Workshop and Talk
If you’re here, it’s because you either went to my talk or workshop at UX Australia 2013 or someone told you about it. Below are the links to …