31 Posts

Rants

Photographer's Rights

I’ve long been uncomfortable and unclear about the law when it comes to taking photos in public places and have read of several situations when …

iSmoke - How wrong? Very.

I walked past this ‘iSmoke’ ad for Lucky Strike cigarettes the other day. How wrong? Let me count the ways… It’s lazy creative. This is …

Got ripped off in a MacHeist? It's a UI failure.

No, not a hold-up in McDonalds, but the MacHeist Mac software bundle sale/game. Like many, I got charged ten times and received nothing and also heard nothing …

PayPal, A Customer Service Nightmare

Companies like PayPal are basically all service and no product, so it makes sense that they should spend a lot of their time on it as do First Direct. Sadly, …

Use Designers Better

For several years I’ve been trying to express how design thinking can be used across a whole range of disciplines from sustainability to education to, …

A balanced view of Second Life

I promised I would stop ranting about Second Life and I will. Putting People First (the experientia blog) have a balanced post called Second Thoughts on Second …

British Telecom's Lesley Gavin on Virtual Worlds

Okay, so the whole Second Life theme is getting rather a good going over on Playpen at the moment. I think I’m probably going to have to stop writing …

Second Life is like an empty restaurant

I wrote a post a while back about how dull I thought it was that Adaptive Path were researching Second Life (along with many, far too many, media academics). I …

John Gruber on the iPhone

John Gruber is one of the few Apple advocates that writes with intelligent consideration rather than just being an over-enthused fanboy. He has just written a …

Stealing the soul of design

There’s a great piece by Rick Poynor in Icon called The Soul of Design in which he de-bunks many of the management consultant myths and misunderstanding …