Joel Bailey – The Role of AI in Social Media Management
My guest in this episode is Joel Bailey, product and service director at Arwen.ai. We talk about AI, service design, and the future of design and content moderation.
My guest in this episode is Joel Bailey, product and service director at Arwen.ai. We talk about AI, service design, and the future of design and content moderation.
Design leader Alan Colville on embracing conflict, vulnerability in professional relationships, and how small changes in communication create significantly better outcomes.
Dr Chui Chui Tan on culturalisation strategies, navigating international markets, and translating complex cultural landscapes into actionable business strategies.
Carissa Carter, academic director at the Stanford d.school, on designing for a thriving future, working with emerging technologies, and her books on data storytelling.
Former Hemnet CPO Francesca Cortesi on scaling digital products, leading through an IPO, and what it takes to build products people actually love and keep using.
UX Career Coach Meltem Naz Kaso on unblocking senior UX careers, the gap between research skills and leadership communication, and what actually holds people back.
UX researcher Lisa D. Dance on the hidden cost of making customers do work that organisations should be doing themselves, and what ethical research looks like in practice.