Service Experience Conference 2017 Closing Keynote
I had the pleasure of giving the closing keynote at the Adaptive Path Service Experience Conference 2017. There was a fantastic line-up of speakers and now all …
22 Posts
Conference
Speaking on Living Design at UX Australia 2017
I’m very excited to be speaking at UX Australia 2017 again, but have been terribly slow at telling anyone about it on my blog. That’s right, all six …
Presentation Notes to my Design to the Powers of Ten UX Futures Talk
Here are the links to sources and resources, people and videos that I drew upon for my UX Futures Design to the Power of Ten talk. In no particular order: …
Join me for Interaction 14 South America
Update: The workshops are now open for registrations and there are early bird discounts available. I’m super looking forward to taking part in Interaction …
UX Week 2014 Talk Video
The video of my UX Week 2014 talk, Designing Multichannel Services for Lives Beyond the Screen is now online (and embedded below). There were some great …
Talk & Workshops at UX Week 2014
It has been a long time since I have been in San Francisco, so I am thrilled to have been invited to give a presentation and two workshops at Adaptive …
Interview at the 2014 Science-to-Business Marketing Conference
I gave a keynote a couple of weeks ago at the 2014 Science-to-Business Marketing Conference in Winterthur and Todd Davey interviewed me afterwards about service …
Interaction 14 Student Design Challenge
Now in its fifth year, the IxDA Student Design Challenge will run during the Interaction14 conference in Amsterdam, February 4-8, 2014. I’m happy to be on …
UX and Service Design in Lisbon
From UX to Service Design at UX-LX I’m heading off to Lisbon tomorrow to run a workshop at UX-LX in Lisbon called From UX to Service Design. It’s …
Presenting a nested set of meta-principles for service design
A rather last minute post to mention that I’m on my way to the EAD Crafting the Future Conference at the HDK, School of Design and Crafts in Gothenburg, …
Webdagene 2012 Notes and Slides
From UX to Service Design workshop Thanks to everyone who took part in our From UX to Service Design workshop at Webdagene 2012 today. As promised here are the …
Speaking at Webdagene, Oslo, 26-28 September 2012
I am very pleased to announce that I will be giving a keynote talk on Service Design at Webdagene, billed as “Norway’s premier conference for web …
Service Design in Tourism 2012 announced
Switzerland, like Austria (where Service Design in Tourism is being held), has a big tourism industry. Mainly in the mountains, of course, but also the lakes …
COTEN Project Presentation at SDNC 2010
Thanks to everyone who attended my presentation on the COTEN Project at the Service Design Network Conference in Berlin. Here is the direct link to my COTEN …
DeSForM 2010 - 6th International Workshop on Design Semantics of Form and Movement
It seems it’s conference season. My colleague, Dagmar Steffen, is organising the DeSForM 2010, the 6th International Workshop on Design Semantics of Form …
How Can Graphic Design Help Save The Planet?
I’m very pleased to have been asked by AGDA to speak at the first Design A Better World conference in Sydney with the tricky topic, “How Can Graphic …
Flash on the Beach 2009
I am thrilled to have been asked to present again at Flash on The Beach again this year. The info about my talk isn’t up yet (and fortunately that highly …
Last one in the water buys the drinks
Nothing like a bit of animated GIFola. I’ll be at Flash on the Beach this week if anyone fancies catching up to say Hi. I’ll be writing a round-up …
Flash On the Beach 2008
Flash on the Beach 2008 is coming soon: September 28th - October 1st in Brighton. I’m not speaking this year, but plan to be there to write about it for …
Flash On the Beach Coda
I just returned from a fantastic time speaking at Flash on the Beach ‘07. I’ve been to quite a few conferences over the years and this was by far …
Dan Saffer on Design Research Lies
Brilliant clip of Dan Saffer doing the start of his How To Lie With Design Research talk at the 2007 Design Research conference. If you’ve ever been to …
Online Educa Berlin 2006 workshop
My colleagues and I from The Omnium Project will be conducting a workshop at the Online Educa 2006 Conference in Berlin on the 29th November and it will be …