From UX to Service Design workshop
Thanks to everyone who took part in our From UX to Service Design workshop at Webdagene 2012 today. As promised here are the notes and slides.
The workshop outline including the brief.
Andy’s notes: Service Design Insights, Blueprints, Experiences & Prototypes
Lavrans’s notes: An Introduction to Service Design Blueprinting
You can find some information about the New Deichman on their blog and the video that Knut Skansen showed on Vimeo here.
Designing for People vs Screens
Here is the PDF version of the slides from my talk, Designing for People vs Screens and I believe Webdagene are also putting up versions on their Slideshare channel.
Update: Webdagene have now uploaded the video and Slideshare slides of my talk. The video is embedded below: